Conflict among teams is an inevitable and sometimes beneficial process throughout completing the tasks at hand. This blog is going to talk about the various ways that one can implement to help resolve these conflicts among teams including: Avoidance, Accommodation, Confrontation, Compromise, and Collaboration.
There are several ways that teams can resolve conflicts. The approaches that the teams take depend on the personalities, social relations, and the particular situations. The first approach that one can take is avoidance. This approach tries to ignore the issues or denies that there is a problem. Team members hope that by not addressing the situations, the problems will just go away on its own. The next approach focuses on Accommodation. This is when some members may decide to give up their position in order to be agreeable. This ends up costing the team the value of their opinion. The third approach is confrontation. This is when members are acting aggressively and trying to win. The fourth is Compromise. One way to balance the goals of each member and the relations among the team is for everyone to give in and come to an agreement. The final approach is the one that all teams should strive for and that is Collaboration. This requires respect and and cooperativeness by members but ultimately will result in the best solutions to the conflicts.
As mentioned above there are definitely conflicts among teams. It is an inevitable fact of collaborating with other people that have different views as your own. It is how you handle it that makes it healthy productive conflict or unhealthy conflict. Collaboration is the place that the team wants to be because there is going to be open communication on how conflicts need to be addressed and everyone’s ideas and thoughts are being debated. There aren’t members competing with others and there is also no one being too accommodating because that will snowball into the Abilene Paradox where all groups just agree to avoid conflict. In my experiences in teams collaborating is the most efficient and productive, however, compromising is also a great choice because it is middle of the road. Understanding how team conflict management is defined will really improve the way I approach conflicts within my teams in the future. This will hopefully make team assignments smoother and more productive.